MWOS Troubleshooting: Login, App, Ticket & Payment Errors
Quick fixes for the most common MWOS issues.
Table of contents
Login problems
- Reset password and wait out lockouts
- Clear browser cache/cookies
- Try the app or the mobi site
- Check network; switch to Wi‑Fi
More help: MWOS Login Guide.
App install and crashes
- Allow installs from this source (Android)
- Clear cache/storage, then update or reinstall
- Ensure device storage and OS are up to date
See: MWOS App.
Ticket delays or missing bets
- Refresh bet history and confirm time range
- Use MWOS Ticket Check
- If still pending after event, contact support
Payment failures or pending withdrawals
- Ensure KYC is complete
- Try an alternate method
- Confirm names match account and card/wallet
Read: Payments & Withdrawals.
When to contact support
If the issue persists beyond the usual windows, reach out with screenshots and references: Customer Support.