MWOS Customer Support & Contacts: Get Help Fast
Use this checklist to reach MWOS support efficiently and resolve common issues faster.
Best channels to use
Check the official site or app for live chat, email, or social channels in your region. For urgent account access, use live chat if available.
What to include in your message
- Account email/number (do not share passwords)
- Ticket/reference number (for bet queries)
- Screenshots and timestamps of errors
- Payment reference and method used
Typical response times
- Live chat: minutes
- Email: hours to 24–48 hours
- Social channels: varies
Self-help before contacting
- Login issues: MWOS Login Guide
- Ticket queries: MWOS Ticket Check
- Payment delays: Payments & Withdrawals
- General errors: MWOS Troubleshooting
If gambling is harming you or someone you love, see Responsible Gambling.